Frequency Asked Questions

FAQ

You can easily place an order on our website by adding the desired products to your cart and proceeding to checkout. Follow the on-screen instructions to complete your purchase.

We accept various payment methods, including credit/debit cards, PayPal and other secure payment options. Details can be found during the checkout process.

Once an order is placed and the package it sent off, modifications or cancellations may not be possible. Please contact our Customer Service team at [customer service email] for assistance.

Once your order has been sent off, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on the carrier’s website.

Our return policy allows returns within 3 days of delivery for unused and undamaged items. Please refer to our detailed Return and Refund Policy for more information.

Not currently. We will be shipping internationally in the near future. Follow our socials to stay updated.

To initiate a warranty claim, contact our Customer Service team at [customer service email]. Provide proof of purchase and a detailed description of the issue.

 

Once an order is confirmed, changing the delivery address may not be possible. Please reach out to our Customer Service team for assistance.

Yes, some of our products are covered by a Limited Warranty. Please refer to our Warranty Policy for specific details on coverage and claim procedures.

You can reach our Customer Service team by emailing [customer service email] or by using the contact form on our website. We aim to respond to inquiries within 12 to 24 hours.

 

If you have any additional questions or concerns, please don’t hesitate to contact us. We’re here to assist you.

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